Frequently Asked Questions

Know Everything About Membership

1. Watch short video –

2. Print I Have My Oils Now What + Recipes
3. Get our FREE E-BOOKs here –
4. Download an app – my favorites are Essential Life, EOEbooks, or the Modern Essentials App
5. ORDER a resource book – Oil Magic Book or Essential Life Book

NEVER ORDER DŌTERRA PRODUCTS FROM AMAZON OR OTHER 3rd party vendors. They are not from doTERRA and not safe (Google Search why not to buy doTERRA on amazon and YouTube videos come up showing you why.) doTERRA products not direct from the company are one of the top fraudulent items online. People put mystery liquids in empty bottles and replace the safety seal caps for 23 cents each. Never purchase on any site other than your doTERRA account – plus you actually pay less when you get from doTERRA and use your rewards benefits.
ADULTS – 20 drops of each essential oil in a 10ml rollerball topped off with FCO (Fractionated Coconut Oil). Recommended up to 50% Essential Oils in 10ml roller at max. It’s okay to start with fewer drops and add more later if necessary.

CHILDREN & BABIES – use the same # of drops as their age. A baby roller would be 1-5 drops of each essential oil and top off with FCO. A 5-year-old would use 5-10 drops of each essential oil and top off with FCO.

It’s important to dilute doTERRA oils with a carrier oil because we have the most potent oils on the planet! That’s how we became the #1 Essential Oil Company in the World. Our oils work the best!

Want ideas on how to use the top ten oils in doTERRA? Click here…

See POST 3 on How to Order Next if you are getting excited about what to order next!

1. Watch me –

Rollerballs – 20 drops of each essential oil in a 10ml rollerball topped off with FCO (Fractionated Coconut Oil). Recommended up to 50% Essential Oils in 10ml roller at max. It’s okay to start with fewer drops and add more later if necessary. See Favorite Recipes in files tab.

Sprays – 1 oz doTERRA sprayer same as above if spraying on skin. Use water instead of FCO if spraying in the air as an air purifier or aromatherapy OR if making a perfume spray for your clothes and hair.

Diffusers – they come with instructions. Do not fill past the fill line or they may not operate. Remove excess if that happens.

Standard diffuser recipes run roughly

+ 500 ml 15-20 drops total

+ 300 ml 10-15 drops total

+ 100 ml 3-6 drops

Great doTERRA supplies to add to your next order if you do not have them already…

  • Fractionated Coconut Oil and Pump to use as a carrier oil
  • 10 mL Rollers to make your own roller blends (top quality rollers)
  • 1 oz spray bottles to make your own spray blends
  • Keychain to carry around small vials of your most precious oils with you
  • Stickers for the tops of your bottles and rollers
  • Veggie caps to make homemade capsules with oils
  • Diffusers for every room of your home!
  • doTERRA Product guide if you prefer an actual book vs. online link

MORE YOUTUBE videos on Essential Oils and How to Use them –

Loyalty Rewards Program AKA LRP = FREE!!
HOW do we do LRP monthly rewards ordering and WHY do we do it?
FIRST, you don’t have to order monthly, you can order as often as you want, whenever you want by clicking the “create new one-time order button”. BUT it’s better to order monthly in the Loyalty Rewards Program and save on your Monthly Wellness Box.

*Free to join monthly rewards ordering

*Get free products

*Get shipping reimbursed as product points to buy more free product

*Work your way up to 30% back in rewards!

*Get a free oil every month! (with qualifying purchase of 125 PV (product value) or more


  1. Type in your browser –
  2. Hover over the person symbol/account in the upper right hand corner
  3. Enter ID and Password that were emailed to you when you opened your doTERRA wholesale account
  4. Login
  5. doTERRA will require you to verify your account the first time you log in. Have your cell phone or home phone available so they can confirm it is you. They will ask you if you want them to call you or text you to verify. Once verified, you will be able to move forward.
  6. Click either “Create New LRP” to begin saving with your monthly Wellness Box order

-earn a free oil monthly with an order of 125 pv or more

-earn 10-30% back in rewards points to spend on free products in the future

-earn your shipping back in rewards points


Click “Create One Time Order”. if you are not wanting to earn the benefits above.

When you choose to opt-in to the free Monthly Ordering Rewards Program, you will click Create LRP on the first login only. Once your LRP cart is set up, you will only click EDIT in the future.


Your cart will process every month on that date, so you must update your cart, or you will get the same products again. You must order at least 1 PV = $1 each month to earn the benefits in the LRP program. Don’t cancel your LRP! If you do, you start back at 10% rewards and lose your points! Ideas below on what to order that are low cost if there is a month where you don’t need much.

**FREE OIL OF THE MONTH – Make your ship date on or before the 15th of the month. This helps you get the free oil of the month from doTERRA and gets you entered into all the giveaways we have for everyone who orders on or before the 15th.


  • Do not put oils in eyes, ears, or up nose!
  • Always drink out of glass or stainless steel when using oils.
  • Apply a small amount of oil to your skin to test for a skin reaction before using. Should you have irritation, redness, itching, or burning, apply a carrier oil (coconut oil, olive oil, or a natural vegetable-based oil) to the area to dilute the essential oil and stop the sensation. Do not use water!!
  • If you get oil in your eye apply 1-2 drops of carrier oil to the eye to ease the burning. Do not use water!
  • Be sure to read labels prior to ingestion. Some oils should not be taken internally.
  • Citrus oils can cause photosensitivity. Do not apply to exposed skin prior to being in the sun.
  • Please reference oil/drug interactions in the books. Caution for Epilepsy.
  • It is important to remember that therapeutic grade essential oils are highly concentrated plant extracts and should be used with reasonable care. Typical application is 1 drop or less for most applications. Please consult a physician if you have any concerns.
  • To improve absorption, slow evaporation, prevent skin sensitivity, and allow for the distribution of oils over a greater area it is recommended to use carrier oil with all oils. My favorite adult dilution is 20 drops of each essential oil in a 10ml roller with the rest fractionated coconut oil. Check dilution charts for more details and recipes in your books.
  • These statements have not been evaluated by the Federal Drug Administration. These products are not intended to diagnose, treat, cure or prevent disease. We are not healthcare professionals. Consult your physician if you have any concerns.

PHOTOSENSITIVE OILS. Any citrus oil or blend containing citrus oils may be photosensitive. Graphic is only a sampling of our oils with Citrus. Please review for safety and do not apply before going out into the sun. You must wait 12-24 hours before exposing skin to sun after using these oils. Your skin could burn if the area you applied your oils is exposed to the sun.

Did you know that not ALL oils and oil blends can be used internally?

Yep, it’s true, but lucky for us, we don’t have to be oil experts to be safe because doTERRA makes it easy to determine how you can safely use a specific essential oil or oil blend.

1. It’s on the bottle. It really is! If an oil or blend is safe for internal use, the bottle is labeled in 2 ways, so we know. It will be labeled “Essential Oil Supplement” and list supplement facts; AND in the use instructions located at the bottom of the bottle label it will list “for internal use”. If the bottle says only “for aromatic and topical use,” it is NOT safe to use internally!

2. It’s on the dō site when you look up each oil.

Easy peasy! Thanks to doTERRA! Happy (and SAFE) oiling!

LRP ONLY SPECIALS – LRP tricks! Order entire skin care kits, hair care kits, entire enrollment kits (even after you’ve become a member!), LLV Vitamin Pack, etc. and get extra LRP discounted prices (can’t use points on them anyway!) Buy your kits, cash money in on oils!

• You can use points on almost all oils and almost all products that are not in premade kits

• Always buy LLV, skincare, haircare, and kits. Never cash in points on them because it

takes more points than if you buy them – a lot more. Pay for that stuff, cash in on the


Exceptions – you cannot redeem points on diffusers or 0 PV items, holiday items or brand new items.

+ How to redeem free credits –

+ How to get products for $20 with LLV order –

Reach out to the person that enrolled you to help you schedule a super fun DIY make and

take class!! If they do not teach classes, comment below and we’ll make sure someone

helps you!

To teach a class yourself, order your own Intro to doTERRA Trifold Brochure here –

To prepare for hosting your own class & inviting guests, choose the Sharing Hostess Trifold here –×11-size

Order your own Make & Take Handout here –

Follow this link for tips on preparing for your class –

1. ALWAYS ORDER LRP! (monthly rewards ordering) See Post 3 for more details. Even if you do not need much, never cancel! Order something small – see examples in photo 🙂
2. How to Get Products for $20 with LLV Vitamin Pack! And Skincare!!

LRP ONLY SPECIALS – LRP tricks! Order entire skin care kits, hair care kits, entire enrollment kits (even after you’ve become a member!), LLV Vitamin Pack, etc. and get extra LRP discounted prices (can’t use points on them anyway!) Buy your kits, cash money in on oils!

• You can use points on almost all oils and almost all products that are not in premade kits

• Always buy LLV, skincare, haircare, and kits. Never cash in points on them because it

takes more points than if you buy them – a lot more. Pay for that stuff, cash in on the


Exceptions – you cannot redeem points on diffusers or 0 PV items, holiday items or brand new items.

+ How to redeem free credits –

+ How to get products for $20 with LLV order –

Did you know that not ALL oils and oil blends can be used internally?

Yep, it’s true, but lucky for us, we don’t have to be oil experts to be safe because doTERRA makes it easy to determine how you can safely use a specific essential oil or oil blend.

1. It’s on the bottle. It really is! If an oil or blend is safe for internal use, the bottle is labeled in 2 ways, so we know. It will be labeled “Essential Oil Supplement” and list supplement facts; AND in the use instructions located at the bottom of the bottle label it will list “for internal use”. If the bottle says only “for aromatic and topical use,” it is NOT safe to use internally!

2. It’s on the dō site when you look up each oil.

Easy peasy! Thanks to doTERRA! Happy (and SAFE) oiling!


YOUTUBE videos on Essential Oils and How to Use them –

Antioxidant Support with Dr. Tory Parker –

Gastrointestinal Health with Dr. David Steuer –

Home Care Cleaning with On Guard Oil –

Kids & Essential Oils –

Pregnancy & Essential Oils –

Respiratory Health –

Sleep & Essential Oils – Weight Loss with Dr. Damian Rodriguez –


Breathe Respiratory Blend –

doTERRA Oils are safe for all ages, including newborns, children and the elderly. You just dilute your oils more!

CHILDREN & BABIES – use the same # of drops as their age. A baby roller would be 1-5 drops of each essential oil and top off with FCO. A 5-year-old would use 5-10 drops of each essential oil and top off with FCO.

It’s important to dilute doTERRA oils with a carrier oil because we have the most potent oils on the planet! That’s how we became the #1 Essential Oil Company in the World. Our oils work the best!

Great kid’s tips.

If you are interested in building a doTERRA business, please contact your enroller or comment below if you would like more information! We are happy to help!

Great Business Tools Downloads here…


YOUTUBE videos on building a doTERRA business here –


Click the USE POINTS box next to each item and choose how many of that item you want. If there is no box in the points column, you can’t redeem points on it. You must have enough $ points to pay for the item in full. You do not apply a partial $ points amount to an item.

You MUST check out immediately when cashing in points. You cannot save your cart with points redeemed. Click Process Now and continue checking out.

Items you cannot use points on: Diffusers, specialty kits like Enrollment Kits, Holiday Items, Limited Time Offers, Limited Quantity Offers. You can use points on 98% of what doTERRA sells. When a specially priced set is redeemed with points, they will take the points for the full price, for example, Lifelong Vitality is a special price in the LRP monthly cart of $79.50 but it’s normally $150, so if you cash in points, it will take $150 so don’t cash in points on that, buy it outright for the special $79.50 extra discounted price.

The REDEMPTION FEE is only a flat $3 now. Save your points and cash them at once. They expire in 12 months. You aren’t paying for product, and your shipping is being credited back. The fee covers them putting the package together and shipping it out.

…should I order for them on my account or should I help them get their own? HELP THEM GET THEIR OWN WHOLESALE ACCOUNT! It’s best for them and for you, so please don’t cheat them on getting started right away.

Don’t just order for them. Help them learn why it’s best to get their own wholesale account, including our education and support. The sooner they start ordering in the LRP monthly rewards cart the sooner they can start working towards earning their 30% rewards. Plus, they can’t get into our Members Only group to learn if they don’t have their own account and we can help you educate and support them. PLUS, they won’t get a free oil every month if they don’t have their own account!!


Video on how to help your friends and family enroll –

When helping friends and family, we get excited and want to tell them everything we’ve learned about oils and then the next thing you know…we’ve completely overwhelmed them. Keep it simple. Tell them that you love them, they make you feel great, and that they can

get an account and get started, too!

Tell them to get one of the enrollment kits that doTERRA put together to be more beneficial for them because they are extra discounted to help them get started! They do not pay a $35 fee if they choose a doTERRA enrollment kit.

STEP 1 – Send them this link of enrollment kit options

STEP 2 – Suggest one of the kits – it saves them the most $ and then they don’t have to pay a

member fee to start. It’s what’s best for them. If $100 or more is out of their budget, encourage them to start with the “intro kit” item 60202952 of 5ml bottles of the Top 3 Oils in doTERRA – Lemon, Lavender, Peppermint – which can address hundreds of health concerns. They enroll with the $35 fee for US market and then add on the kit.


STEP 1 – Upgrade your account to Wellness Advocate Account if it isn’t already by going to and click your name and account profile. Click upgrade to Wellness Advocate,

enter your info. (it’s all free).

STEP 2 – While in the account profile, scroll down to website section and get a FREE website.

Click on “My Site Address”

Click on Save Changes to activate your FREE doTERRA website. Save that website name

and send it to your friends to join through your site. Send them the screenshots below

that have step by step instructions! Make sure they use your website and your doTERRA ID

so you get credit.

***In order to get commissions from doTERRA, you must have 100 PV saved in your

account and spend 100 PV monthly. If you aren’t worried about that, you can still enroll

them anyway, they just won’t send you $

This will explain how doTERRA will compensate you –

Easy peasy!

How to take LLV and all other supplements and softgels and beadlets:

Youtube video to share on Lifelong Vitality Pack Vitamin directions and tips


take 1 of each for 2 days after breakfast or lunch. Then increase to 2 of each after breakfast or lunch. Over time you can increase to the full dose of 4 of each a day per the box instructions and split the dose up to 2 of each after breakfast or lunch and 2 of each after supper. Take daily.


DEEP BLUE PILLs – for pain
Take one AM AND PM (not on empty stomach) or as needed. Take Daily for long-term or on-going pain.

PB ASSIST -Probiotic for optimum good bacteria for your gut. Take Daily.

TERRAZYME – Helps you digest food better and absorb nutrients better for optimum gut health – super important for anyone with any skin conditions at all. Take Daily.

GX ASSIST – gut cleanser – clears out the bad to make way for the good. Don’t take PB assist at the same time, take this then add PB assist back in. Take for no more than ten days. Start very slow with this one. 1 a day for ten days the first time you take it. It’s good to take once a quarter. If you have auto-immune, it’s good to take for 10 days out of each month. It cleans out your gut. Mildly. Always take with food.

ONGUARD SOFTGELS – For immunity. You can take daily but I save these for when I need additional immunity boost like travel, when others are feeling unwell or under the weather around me or at the first sign of feeling run down.

DIGESTZEN SOFTGELS – For Digestive anything. Can be taken daily or as needed.

ZENDOCRINE SOFTGELS – For all organ support, healthy cholesterol, healthy thyroid, healthy hormones. Do not take after 3 pm – may give you energy. Can be taken daily.

SERENITY SOFTGELS – 1-2 before bed for sleep or daytime for focus and calming. Can be taken daily.

BEADLETS – as many as you like as often as you like. My son takes 1-4 daily. 1-2 am and 1-2 pm. I take 3-4 at a time as I feel like it. Onguard for immunity and Peppermint for digestive. My goal is 2-4 daily. Can be taken daily

TRIEASE – take 1 am/pm with breakast and supper. Take no later than supper, peppermint may keep you awake. You can take up to 3-4 daily if needed. Goal is to take LLV and other supplements to improve gut health to where you won’t need these daily in the future.

LLV Lifelong Vitality Vitamin Pack is for EVERYTHING!
*General Wellness & Vitality
*Antioxidant & DNA Protection
*Energy Metabolism
*Bone Health
*Immune Function
*Stress Management
*Cardiovascular Health
*Healthy Hair, Skin, Nails
*Eye, Brain, Nervous System
*Liver Function & Digestive Health
*Lung & Respiratory Health
*Gentle on your stomach
*Non-GMO, Gluten-Free, Dairy-Free

DōTERRA has a generous return policy.

doTERRA thanks you and compensates you for sharing and helping others enroll in

their own wholesale accounts and helping them join LRP.
**In order to receive Thank You $ from doTERRA, you must order 100 PV in your LRP cart

and keep 100 PV in your LRP at all times to have an account that receives compensation.

Easy as 1,2,3
1. If you want commission $ put 100 PV in your LRP cart immediately & spend 100 PV in LRP.
2. Tag them in FAQ posts 1, 2, 3 and review “I have my oils now what + recipes

3. Help them get LRP set up. If they aren’t on Facebook, email them the documents! Please review it with them in person or on the phone roughly 10 days after they enroll. They will need a little guidance from you to get started.
Help them get engaged on our Facebook pages and tag them in posts that might interest

Be sure to tell them how easy it is to help their own friends and family get their own accounts. They can help their friends and family and end up getting their doTERRA for free just for sharing.

See compensation plan video if you like –

Lavender for boys, internal use safety, Eucalyptus & Peppermint for kids…

ARE OILS SAFE INTERNALLY? doTERRA – yes, when noted as safe for Internal Use

When people react to an oil it is more often because they have too high of a toxic load and need to detoxify their liver and the reaction they are having falls into a detox reaction.

There are many articles online with information about non-doTERRA oils being unsafe for children. Correct – non doTERRA oils can be unsafe because they are adulterated or have different properties. doTERRA oils are perfectly sourced and distilled to ensure the highest quality and safety.

What about different species of Eucalyptus? Why is some ingestible and some not ingestible? doTERRA Eucalyptus single oil is Eucalyptus Radiata. BUT the Eucalyptus that is in OnGuard and Breathe Drops is Eucalyptus Globus, it is a different species. The Globus variety is GRAS by the FDA. (Ingestible – the eucalyptus in On Guard is ingestible.) doTERRA is different. It’s just better.

**It has come to our attention that there are concerns with the ingredient “carrageenan” that is used in our vegetarian softgels. At doTERRA, your health is very important to us and we would never use an ingredient that wasn’t thoroughly researched and known to be safe. That being said, doTERRA is continuing to phase out this ingredient as the technology allows in order to serve the concerns of the customers.

Carrageenan is a natural fiber extracted from seaweed and is used as a thickening agent in our vegetarian softgels. Seaweed and seaweed fiber are used safely and extensively throughout the world and have well-established safety records supported by numerous clinical studies.

Carrageenan is GRAS (Generally Recognized as Safe) and is approved for use by the Food and Drug Administration (FDA) in the U.S., by the European Parliament and Council, by the Joint World Health Organization, and by the Food and Agriculture Organization Expert Committee on Food Additives.

doTERRA only uses long chain carrageenan molecules—which have been shown to be safe—in our products. Carrageenan is simply a type of fiber that is not digested or absorbed by the intestinal tract. It is therefore unable to enter the blood stream by ingestion.

We thank you for your concerns and hope you will use our softgel products with confidence, knowing that they are safe for your body. For additional questions regarding carrageenan, please contact

EXPIRATION: Do essential oils expire? There are expiration dates on the bottom of your bottles as required by the FDA because they are consumable products. Oils lose efficacy over time but to make them last longer –

1. Keep them out of heat

2. Keep them out of direct sunlight

3. Keep the lids on – oxygen makes them evaporate

You will read all kinds of conflicting information online. Follow the tips above, use your oils regularly, use common sense and you’ll be fine.

“Many of doTERRA’s essential oils are certified organic, others are ECOCERT, and some do not have any certification. The reason for this is because we source from so many developing countries. The certification requirements and availability differs from country to country. Some countries don’t even have a certification offering. For example, it costs $2,500 for a grower to receive organic certification in Madagascar. This certification lasts two years. Most of the time, an inspector never even visits the farm to verify that they are, in fact, growing organically. The fee is what matters here. However, most of the growers in this impoverished country cannot afford the certification, although they are all growing by the same standards. Pesticides and herbicides are not used. The reason doTERRA has chosen not to print “certified organic” or “ECOCERT” on our labels is because each lot has different certifications. Some of our Ylang Ylang may come in with organic certification and another lot may not have the certification. These two lots meet the very same quality standards. They go through the same battery of tests and are both certified not to contain pesticides, herbicides, fillers, synthetics, or added natural compounds. There is no difference in the quality or purity. One producer simply paid a fee to be certified organic and another did not. When we say that our oils are better than organic, it is because we have the ability to see even the smallest component in each lot of oil. If there is anything contained in the essential oil that was not naturally produced by nature in the plant with nothing added, it is rejected. That’s what I love about our Certified Pure Therapeutic Grade process. We work with the best analytical scientists in the world–nothing gets past them!”
– Emily Wright

I’m more of an “every couple months” diffuser cleaner, but your Diffusers will last longer if you take better care of them!

Standard diffuser recipes run roughly
500 ml 15-20 drops total
300 ml 10-15 drops total
100 ml 3-6 drops

These will vary depending on the potency of your oils. For example Lemongrass and Cassia are very strong smelling oils so you can use less. Start with the smaller number of drops and add more if you prefer.

In order to share and build with dōTERRA & make commission, you need to have your account set up as a Wellness Advocate. Log into your back office and click upgrade to Wellness Advocate, enter your social security number or tax id and save. You are now able to help people get their own dōTERRA account with you.

Everyone in dōTERRA that is a Wellness Advocate gets a free website. Log in to your dōTERRA back office, click on Account Profile under your name, scroll down to the website tab and follow the prompts! You can use the assigned site name or customize it!

If you really want a dōTERRA business with any income, you have to work and treat it like a business. If you don’t want to work, but want to share dōTERRA and have fun, then it’s a hobby and you will get paid like a hobby. It is your choice. Not ours. We want you to join us and share dōTERRA in whatever manner fits you and your life best.

I love what dōTERRA does for the world and I want to be a part of it all of the time. What is your level of commitment and your goal with sharing or building dōTERRA?

FULL TIME is when you consistently do the action steps daily and intend to reach a rank to replace your current income and live the dōTERRA full-time Lifestyle.
— Typical Commitment: 20+ hours weekly, wants to set goals and reach them, desires direction from upline, does weekly mentoring calls with upline to launch business, holds multiple events per month to teach about oils, does make & take events, 1-1 appointments, vendor events, etc.

PART TIME is when you consistently do the action steps, but spend less hours per week doing it (by choice) and you will reach your goals but it just takes longer.
— Typical Commitment: 5-20 hours, wants to set some goals, agrees to monthly mentoring call with upline, holds at least one event monthly.

SOMETIMES (HOBBY) is when you jump in and work, then you don’t think about it again for days, weeks, months and then jump in again – no consistent action.
— Typical Commitment: will contact upline as needed, doesn’t want goals and will share as they see fit.

COMMENT BELOW what your goals are or contact your upline mentor to schedule a mentor session to get you started. There are financial commitments to earning income with doTERRA. See those in Post 3.

1. Always Keep 100 PV saved in your LRP Cart in order to qualify for Fast Start Commissions – the money dōTERRA sends you weekly for enrolling others.

2. Spend 100PV minimum monthly in your LRP cart to qualify for your monthly commissions – see commissions post 16 for more details.

3. Spend 125 PV in your LRP by the 15th of the month to get the free product of the month (POM). You can only get one.

4. Spend 150 PV monthly in your LRP cart to make it easier for you and your builders to reach your PO3 commission bonuses. PO3 information see post 16 on commissions.

Everyone in dōTERRA should have their cart ship date for between the 1st and the 15th of the month and help everyone you enroll set their LRP ship date for between the 1st-15th.


The dōTERRA business model is very simple. Whether you are just sharing with friends or building your business…you just help people get their own dōTERRA Wholesale Account. That’s it. We don’t sell rollers, bath salts, bottles of oils or anything else. We have no inventory to store, no storefront to pay for, no employees. It’s the simplest business on the planet. You don’t need to sell doTERRA. You just need to tell people about it and tell them how to get their own account. SHARE it.

1. Tell people you love your oils and why.
2. Help them get their own account with you.
3. Help them fall in love with the product & get on LRP & save.
4. Help them share dōTERRA, so they can earn some $ to pay for their habit or create an income.
5. Use your existing team Facebook groups and training groups to keep it simple and not recreate the wheel!

For your everyday, easy-to-share dōTERRA trifold brochure (see sample below) order from It’s a simple, one page brochure, approved by dōTERRA. It not only tells them the basics, but it also tells them how to enroll with you. They are great for:
1. Handing out at casual settings in lieu of a business card.
2. Using to teach a shorter, simpler class.
3. Handing out at vendor events.
4. Handing out to anyone and everyone.
5. They make a great brochure display.
6. Save it to your phone as screenshots and send via text, pm or email!

It’s as easy to share as 1-2-3
1. Trifold
2. 60 Second Enrollment Script (post 5)
3. Add em and tag em in the FAQ facebook group. (Post 6)

If you want to do more and host classes, see post 5.

COMPLIANCE – To ensure that on social media you are sharing information that is in compliance with FDA regulations, it’s best to pull free graphics from the dōTERRA Facebook Page and the group Oils Biz Dographics – found here

We cannot make claims of what our oils do beyond what dōTERRA has had approved with the FDA. This is a great tutorial from dōTERRA and this page will also help

This will be your most valuable tool for sharing and building. You will not always get more than 60 seconds to engage and enroll someone. They won’t always come to classes. You need to be prepared to enroll someone quickly in any setting. When you begin calling and inviting people to your classes, they may not be able to come. Be prepared to enroll them right then and there on the phone or over fb messenger or text.


How to enroll over the telephone in 60 seconds or in person.
✔️Listen. (No Doterra lingo- ever! We say get your wholesale account – never say enroll or membership)
✔️Ask questions to get them talking and sharing – you can be mentally problem solving while they are chatting.
✔️Lead them- what would you like help with? Sleep, digestive, pain, stress, tell me what you or your family members want to accomplish…You want to be thinking “how can I solve that with the top ten oils”. Make notes about their family members so when you follow up you can say, let’s chat about what to do for Little Johnny to help him sleep better, like you mentioned on our call… They will know you listened and care and you are off to a beautiful relationship during your follow up. Plus, if you made great notes, you can log into your facebook pages after they enroll and tag them in a topic or two that will peak their interest to start reading and researching. Here’s how you do it…


Hi Suzy Q – Yes, I would love to help you with oils. We love them and use them for everything in our home from health/wellness to cleaning to pets, you name it!

1. First, let’s start with you telling me what you’d like to accomplish or solve with natural solutions like oils?
…aches, digestive, stress, hormones, sleep, weight? Tell me about yourself.

2. Yes, we have oils for that. Plus, our number one product is actually our Vitamin kit infused with our oils, which is key in helping with your biggest health goals you just mentioned- so keep that in mind. Whether you get that now or later, it’s a must and comes with a 30 day money back guarantee. It’s $____ (that’s it. Stop talking too much. lol. No, seriously.)

3. So here’s the best way to get them at the best price – we have a great starter kit with our top oils that will makeover your family’s bathroom cabinet. It’s perfect for you and what you mentioned (repeat what they listed so they know you were listening- simple. Have confidence in your Top Ten Kit).

4. Would you like the Small bottle starter kit for $150 or Big bottle kit $275? What are you comfortable with?
(STOP TALKING and let them tell you. You may change the small bottle kit to $275 & Big Bottle Kit to $550 if you prefer to sell Home Essentials & Natural Solutions Kits)

5. Would you like to add on the vitamin pack that you need now, or later?

6. Great – I just need to get your information.

7. Go ahead with your address, phone, (etc, keep asking them the info needed on the doTERRA Wellness Agreement)…
it goes on credit or debit, please read your card to me…

8. Here is your total with shipping. $____ I don’t quote tax, but you’ll get an itemized receipt from doTERRA by e-mail that has that listed for your records. (Whatever they buy, quote them the exact price, add shipping and never quote tax.)
If you order in the future, you may get your shipping refunded, we can chat about that later and all the other perks at our follow up chat.

9. You now have an exclusive wholesale account with us for Doterra, where you’ll get everything at a discount. You will have your own user name and password to order on your own account online in the future. This package arrives within a week at your home.

10. Let’s set an appt for 7-10 days from now to review your oils in person or over the phone. Which do you prefer? In person or over the phone? What date is good for you?

11. Do you use facebook? Friend me or request to join our facebook groups _________________I’ll get you added right away and will tag you in a couple of great posts for support. (Be sure to make your life easier and use the Zimmer FAQ add ’em & tag ’em system. You just add your new member and tag them in post 1,2,3 on how to get started and how to order so they are prepared for your 7-10 day followup.)

12. If you have anyone else you know that’s interested, be sure to refer them to me and you get free stuff. OR, even better, it’s simple enough that I can show you how to help your own friends and family get their own accounts, which will get you even more free stuff. You just experienced how simple it was. Let me know how I can help with that.

13. Talk to you next week, call me if you have any questions in the meantime! I’m looking forward to helping you! (end the call)

THAT’S IT! You’re DONE! Make sure you follow-up: if they are close, deliver or ship a “goodie bag” to them (see goodie bag post 11). Surprise and delight your members for the best loyalty!

Use FB group _________________ for Oil use questions.

Use FB group _________________for adding your prospects to help them fall in love with doterra and want to get their own account.

Use FB group ________________ for business questions.
OR Save your questions in a notebook for the weekly business zoom meeting, a mentoring session with your upline, OR contact the dōTERRA business advancement team 801-370-2140 or

Use FB group ________________FAQ to add and tag your new enrollments to help them get started.

Use FB group ________________Business FAQ (this group) to add and tag your new sharers/builders.

1. Schedule a mentor call with the person that enrolled you or the person above them that is doing the business and they will help you get started. Take action. Action is the only way to get results. This call will simply include choosing your dates for your classes and making arrangements for it to be taught via the Internet (zoom or fb live) or in person with your mentor.

2. Order dōTERRA Class in a box kit in your LRP cart. Use the Share & Build Guides to help you get started.
💧Share guide
💧Build guide

3. Choose 3-4 dates to host all your classes within 2 weeks of each other. If a guest can’t make your first class, you simply give them the other dates and ask them which class they CAN attend. If they cannot attend any, implement the 60 second enrollment discussion. See Post 5 for that. Choose an online class for friends that are not local and 2-3 in person classes including 2 weeknights and a weekend day.

4. Choose a make & take class or an intro class (you don’t make stuff). Have the person that enrolled you teach the first class (or the person above them that is teaching classes). Help your friends & family schedule a fun make & take at their house, too! Invite people using your Names List (100 people you know) from your Share & Build Guides.

5. Do a Facebook Event Invite in addition to texting and calling to invite. See post 9 for sample invite. Help them get into the appropriate fb groups before they are enrolled and after they are enrolled- see post 6 regarding facebook groups and how to use them.

That’s it! But most of all, just share what you love about your oils and have fun. You don’t have to be an expert. You just tell them the oils worked for you, help them get their own account and help them get into the team fb groups for support.

Please note: mentor calls are scheduled based on action taken. Once classes are held, your mentor will help you with the next action steps. No action=no need for a mentor call. Action = classes scheduled and people invited and/or enrollments completed. Be sure to utilize your resources and empower yourself. This is your business, so treat it like one!

Information for Class Description (edit for your class)

Join us to learn more about dōTERRA essential oils and how they can benefit you and your family.

EVERY HOME needs essential oils and if you don’t have them yet, I want to meet up with you. We have an oil for that!

Digestive discomforts 💩
Tired, achy muscles 💪🏼
Feelings of anxiousness 😳
Feelings of sadness 😞
Immune support 😷
Sleep issues 😴
Scratchy throats 😮
Seasonal threats 🤧
Head tension 😨
Skin issues 😫
Weight management🙏🏻
Hormonal helpers🤭

This list can go on and on and on. I can’t even begin to tell you how these crazy little oils have changed my life. I can PROMISE they will change yours as well.

RSVP so we have enough oils for you to try!

(If doing a make and take event) We’ll be making a variety of different rollers, sprays or other items and they’ll only be $5-$8 each. Make whichever ones you like❤️

Video tutorial on how to create a facebook event.

We love teaching classes “make and take style”. We invite people to come to our DIY Make & Take Classes and use a class handout with recipes from There are more than 20 topics to choose from.

What makes these make and takes so special? Why not just teach intro classes all the time if we are good at them?


1. This class format from Lisa Zimmer is simple and more duplicatable. People do not have to have any oils knowledge to teach them. You read from the trifold (see Post 4), handout the make & take sheet, make stuff and when they have a question about what an oil does, you show them how to use an oils book to look it up. YOU EMPOWER THEM! Anyone can teach these classes with zero experience because you just read from the tools.

2. Guests WANT to come, keep coming back, and bring new guests. People do not want to repeatedly come back to intro to oils classes with their friends once they have been to one.

3. Because your current members want to come back, it improves their oils education and increases their LRP orders. Each time they come back, they learn how to use the oils they already have AND oils they don’t have.

4. These classes IMMEDIATELY generate cash flow. You charge $5-$8 per make and take product, so you are basically sampling at their expense. This is a better way to get product in their hands because, in reality, it makes the sample more valuable to them. They need to have a little skin in the game – giving everything away for free devalues your amazing product. PLUS, if you teach it following the training videos at, you will also help them get their own kit or account at the end of class.This process, as taught by Lisa Zimmer, is approved with the Compliance Dept.

5. After some members attend events repeatedly, they see how easy it is and will start ASKING if they can host or teach their own classes!!


If you don’t know what these things are – ask! It’s all about having an amazing, DUPLICATABLE Process!!

💧1. Enter the enrollment in the computer
💧2. Facebook friend them (as you told them you would do)
💧3. Add them to customer FAQ facebook group and tag them in posts 1,2,3 on what they should do next. They’ll get a mini member overview there with videos, files and graphics, so your job at their 7-10 followup chat will be super simple.
💧4. Add them to your chit chat private members fb group and welcome them so they feel welcome to our group and know they are in there. That’s where they’ll ask questions after your followup chat.
💧5. Tag them in 1-2 posts in your chit chat members group on their situation, so they see how the group works and get started on learning and feeling confident.
💧6. Ship out Goodie Bag with things that are not in their kit (if you meet them in person, hand them the goodie bag).
💧7. Put a reminder in your phone to confirm the “I have my oils now what” appt with them that was scheduled while on the phone for 7-10 days later. Text them confirmation that morning of the appointment to chat on the phone.
💧8. Together, review “I have my oils now what plus recipes” handouts. Go over their needs and guide them on how to use what they bought and review the recipes page for more ideas. Ask how they liked their goodie bag products.
💧9. Help them set up their LRP for the next month at the appointment, if they haven’t already set it up on their own using the FAQ tips.
💧10. Check in with them 2 days before their LRP is scheduled to see if they have any questions and again in 60 days. Put those in your calendar.

I give every one of my new enrollees a “goodie bag”. I want them to feel appreciated and be excited about the dōTERRA Journey they are beginning!

It holds samples of our most popular products that are not in the average kit. It gets them excited to have new things to try right away. These make good options for their first LRP order. Get the goodie bag samples to them when they enroll so they have fun stuff to try before their enrollment kit even arrives! Don’t lose that excitement & momentum they have! Then, when you chat 7-10 days after enrollment they are ready to set up LRP. Help them process their LRP in less than 30 days from the day they enrolled to earn 3 Fast Start Commissions.

Trying goodie bags? Include some of these things…
💧Organza Bag 6×9 (
💧A-Z guide or Essential Oils Simplified $1 book (,
💧Shampoo Conditioner Doterra Sample (Order in LRP)
💧Deep Blue Doterra Sample (Order in LRP)
💧Onguard Toothpaste Sample (Order in LRP)
💧Balance & Serenity Calm/Stress/Sleep
(5 ml roller 10 drops each + fco)
💧Yayoils Happy Mood Perfume Blend
(or use your team name!…5 drops each Balance, Citrus Bliss, Elevation & Whisper + fco in 5 ml roller)

If you are feeling really generous, these are two that we love to add as well.
💧DDR Prime 5 ml roller (10 drops plus fco/MCT)
💧Zendocrine 5 ml roller (10 drops plus fco/MCT)

If you have a limited budget, try to always get them a shampoo/conditioner sample and a balance/serenity roller!

You can make your own labels with a labelmaker. Dymo letratag is great. You can order one here: or you can order labels from this site- they make labels to match our programs.

Include your business card and make sure your labels tell them
1. What it’s for
2. Where to apply it or how to use it and how often
3. If it’s a roller for new members include the recipe

The samples available in your LRP cart can be located by typing “sample” in the “quick add by item” section in the cart.

Always have an event on the calendar. It can be
Facebook Live
Zoom Webinar Class
Make & Takes
Monthly Team Workshops

This business is not built on simply enrolling people in doTERRA. That is STEP ONE – and just one tiny piece of what we do. If you can’t do the next steps 2 & 3, you’re not going to succeed OR you’re going to make this business harder than it needs to be.

Step 2 & 3 are helping people fall in love with dōTERRA, teaching them to use all the products to live the dōTERRA lifestyle, and then loving it so much they want to share and duplicate you. If you don’t accomplish this, you will always be doing the work yourself and not creating a duplicating team.

When you host ongoing education, it’s most successful if it’s something they can count on and look forward to. They will want to start bringing friends to events to have fun with them. They’ll help them enroll, even if they weren’t planning on building, and your team will grow. Create consistency.


1. Go live publicly every Monday at noon to help educate your existing members, their prospects, and your prospects. Educate for any amount of time you like, up to one hour. They will start looking forward to your education, AND what you educate on will start to show up in your members LRPs. You will strengthen their knowledge and level of comfort with the products. They will feel well supported and start to see their community of like minded individuals emerge.

2. Host a monthly workshop with make and take recipes for your whole team (charge for their rollers) to have fun, create community and educate on dōTERRA.

3. Host weekly make and take class or intro class at your home, a business or with a class hostess. Book more classes from those classes to get your momentum going.

4. Have a team business zoom meeting weekly or monthly.


When someone enrolls- you get 14 days to move them. If they are WA (Wellness Advocate with social security number entered) you don’t ever get to move them again. If they are WC ( Wholesale Customer), and if they wait 90 days before upgrading, you get another 14 day move. If they upgrade between day 1-90 they get locked in where they are. Always move your enrollments where you think you will want them in case they upgrade day 1-90 on their own!

Log into your back office.
Click TEAM tab
Click on the person you want to move and enter the ID of the person you want them moved under (their new sponsor).

SPONSOR is the person they are under in dōTERRA
ENROLLER is the person that enrolled them

I’m new to dōTERRA . How do I start structuring as a beginner?

Here’s how: share with everyone how they can get free stuff and even get their dōTERRA paid for. Ask EVERYONE if they want their dōTERRA free at their 7-10 day oils now what overview call or in person visit. Let them know by hosting a fun class they can get free dōTERRA!

Give them all extra trifolds and show them how easy it is to enroll people by filling out a trifold with their info.

Your goal is to keep people together that are friends, family, etc. Place them vertically under one another. If someone referred you a new enrollment, put that enrollment under them and send them a thank you roller, card or gift. Even if they don’t want to build dōTERRA now, they may in the future and you don’t want them asking a year from now “where’s my friends and family that I referred you?! I should already have a team built!”

You are working towards a PREMIER RANK structure that looks like this (see below)….then replicate this same process with each of your downline.

RANK CHART- to figure out how to get there!

TO START – FIND YOUR TWO!! Find 2-3 people that want to share, build or that will be placeholders and enter their social, so they can be Wellness Advocate. You can help them build or you build below them if they are a placeholder (someone holding that place until you get a real builder- great options may be mother, father, brother, sister, cousin, best friend).

Schedule a mentoring appointment if you have questions or concerns.

Structuring video –

I DON’T CARE WHAT RANK YOU ARE, FILL OUT A RANK PLANNER FOR BLUE DIAMOND OR PRESIDENTIAL. Build 2 legs first to 3k, then a 3rd to 3k. Structure each of those legs based on your chart. If you have 3 people that want to build sooner, great! Those 3 can go on your front line.

The people spending 100PV monthly that are going to be the people you help build to rank to qualify you for your rank go in the circles. It will change often as people’s goals change. How do you know where to put people if you don’t know where you are going?

💧Presidential has 6 legs that they hold the enrollment to that are Platinum or higher for each leg.

💧Blue Diamond has 5 legs that are each Gold or higher that they hold the enrollment for them.

💧Diamond has 4 legs that are each Silver or higher that they hold the enrollment for them.

💧Platinum has 3 legs that are each Silver or higher that they hold the enrollment for them.

💧Gold has 3 legs that are each Premier or higher that they hold the enrollment for them.

💧Silver has 3 legs that are each Elites or higher that they hold the enrollment for them.

💧Premier has two legs that are each Executives that they hold the enrollment for them.

💧Elite has 3k volume – I recommend building two legs with 1500 each volume but it doesn’t matter as long as it’s 3k volume

💧Executive 2k volume – I recommend building two legs with 1k volume each but it doesn’t matter as long as it’s 2 k volume

It’s so important to work with our uplines to help and have clear communication. Are they helping you build? Are you communicating with them? What are their goals? How do you fit into their goals? How do they fit into your goals?

Your uplines don’t know how you work unelss you communicate with them. If you have engaged uplines = blessed. Take advantage of it! If you don’t have uplines working with you, work with Business Advancements Team or Account Managers for Silver and Above.

PO3 BONUS – You must have 3 people on your front line spending 100PV on LRP.

Your total Overall Volume (OV) for you and your front line ONLY must be 600 OV or more & you’ll earn $50 bonus. Repeat this process with three people on the line below you because they will earn $50 and you will earn $250, and so on.

To see where you are in OV for front line volume, go to DASHBOARD, and in the middle of that screen is a power of 3 chart telling you your PO3 volume and your overall volume for your whole team. If you earned the bonus, the $50, $250 or $1500 tab will light up blue.



JOIN us for team calls weekly via and meeting ID xxx-xxx-xxxx We discuss the specials, product education, building tips as a team.

Here is our Dropbox/Google Drive of past recorded meetings (load link HERE).

You may request a mentor session from your upline. The checklist below is in the files tab if you would like to schedule a mentor session.

If the person that enrolled you doesn’t build a business or teach classes, you can locate your upline in your back office.

Go to:
Wellness advocate service tab at the top
Upline listing

It will show your uplines and their contact information. Contact them, starting with the upline closest to you until you find someone that can help you.

Table Set up
Youtube link showing table
Make your vendor event table beautiful with this vendor/tradeshow event package with professional graphic designer printouts to set up any table display! Available at

Tips from Advocates that have held successful events! Youtube link here
Video includes how to enroll new members on the spot and how to follow up after the event with those that didn’t enroll that day.

You cannot sell repackaged goods at an event – rollers, bath salts, etc. As always, our role is to share the product and help them get their own account.

dōTERRA will send you a 1099 postmarked January 31 or sooner. If you don’t have your 1099 by mid February, contact dōTERRA Business Advancements Team.

For tax record keeping, contact an accountant and they can help you. It is well worth the money for an accountant. Our accountant only charges us a couple hundred dollars, but saves us tons. He has shown us many ways to write off expenses we knew nothing about.

Basics include:
💧Mileage to and from your appointments, hotels, flights, rental cars.
💧Receipts for meals or coffee when you meet and chat with people about dōTERRA
💧Cost of supplies, books, giveaways, organza bags, AZ guides, etc.

Every state and country are different, so it’s important that you work with a professional for your area.

Can they change to my team?

We STRONGLY discourage people switching teams. It’s extremely rare that it would be a good idea.

Do not ever suggest to someone in dōTERRA that they should switch to your team. You can lose your account for doing so. If they ask you, you can refer them to customer service or ask them more information. Tell them to go into their dōTERRA back office and see who their enroller uplines are and ask them to contact them for help. If no one responds to them, then yes, you may help them. Tell them to contact dōTERRA customer service at 800-411-8151, have them ask them what to do and then contact you after.

How does someone find their upline to see who they are enrolled with? This part is easy. Go to dōTERRA back office. Click Wellness Advocate services at the top, click upline listing. It shows you!

If they have not ordered for more than 6 months with dōTERRA, they very simply send an email. The email must be from their email account on file with doterra- to: and cc: your email address.

They should write this…

–> I, their name and their dōTERRA ID (or phone/email if they don’t know their ID), would like to transfer to
Enroller – Your name and your ID
Sponsor – you provide them name/ID of who you want them placed under on your team for sponsor so they can put it in their email.

dōTERRA placements will move them if it’s been more than 6 months since they have placed any orders.

YOU WANT TO MAKE SURE you give them this exact wording and be sure to ensure they get moved where you want them.

In dōTERRA we encourage people to “grow where they are planted.” They would lose all their LRP points, their LRP percentage, their downline, etc. if they transfer. Please encourage them to enjoy their oils where they are.

Changing teams is frowned upon. Imagine if you put the work into helping someone choose dōTERRA and they stopped ordering and went elsewhere because someone told them to. I would not like that after I invested time and goodie bags!

Also keep this in mind if you have poor followup and you have Members that have not ordered in 6 months, they can leave you with just an email. Help your customers fall in love with doterra and order!

I have friends on other teams in dōTERRA. We all work together. You can add them to your Public Education groups if they need support.

Located in the files tab of your builder facebook group. You can also fill them out in the back office of dōTERRA. Click Team Tab, Placements New Tab and follow the prompts. Please work with your upline, mentor, business advancements team of dōTERRA or your account manager if you are rank Silver or above.


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